Shift Manager

1. Manage daily outlet operations during the assigned shift.

2. Supervise team members and allocate daily duties.

3. Ensure food quality, hygiene, and cleanliness standards.

4. Handle customer complaints and ensure customer satisfaction.

5. Monitor staff attendance, grooming, and uniform compliance.

6. Manage billing, cash handling, and shift closing reports.

Job Requirement

1. Team management and leadership

2. Communication and interpersonal skills

3. Customer service and complaint handling

4. Problem-solving and decision-making

5. Inventory and stock management

6. Cash handling and billing

7. Time management and multitasking

8. Knowledge of hygiene and food safety standards

Job Qualification